Inside Twitter

Twitter is one of the coolest companies around these days, but what is it like to actually work there? Well, aside from the roof deck with gorgeous views of San Francisco, frequent visits by celebrities looking for ways to better connect with their audience and being able to meet the President at the White House… it’s a pretty normal place to work. Here to tell you more about it is Isaac Hepworth. The department listed on his business card is, I kid you not, Unusual Projects.
The word that best describes Twitter’s culture is Open. We’re open in the sense that we have transparent internal communication and discussion. Open in the sense that the platform is open to all: from everyday individuals to news organizations to governments to entertainers and so on. Open in the sense that people at Twitter are always open to new ideas and perspectives. Open in the sense that Twitter employees Tweet freely and fearlessly about their lives and opinions.
My favorite part of the office is the roof deck; it is very special. It reminds us all that we’re in the middle of a wonderful and vibrant city and provides views of Twin Peaks and—often—the sunset.
At Twitter I feel incredibly privileged to work at a company which makes a product that I so deeply love. I’m besotted with the thing which is Twitter, and that makes every day here special. If I had to choose one in particular, it’d be meeting Barack Obama at the White House while organizing the first ever presidential Twitter Q&A in 2011.

Isaac’s desk.

My workspace is pretty minimalist. A laptop stand and 27″ Dell monitor, wireless keyboard, wireless mouse. I’ve been at Twitter coming up for three years and have had 13 different desks since I’ve been here. I travel light.
I would describe the quintessential Twitter employee as passionate; humble; smart.
Every week team members are meeting and hosting visits from heads of state, world-famous athletes, mega-star musicians, religious leaders, award-winning journalists, best-selling authors and media companies. We work with them to help them use Twitter ever more effectively to connect with their fans and followers, and to create unique interactive experiences on and off the platform.
There’s an incredible unity of purpose here at Twitter: every Twitter employee works here because they want to make Twitter the best it can be. From making the site faster to improving search algorithms, from testing new features with users to making sure our office feels like home, everyone is working passionately toward a common goal, eagerly looking toward the future and constantly amazed by the creativity of our users.
Related: The Top 100 Twitter Tools of 2012


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